Party Terms & Conditions

  •  By completing and returning the booking form, you agree to abide by Bonkerz rules of entry and the following party booking Terms and Conditions.
  •  Dates and times are allocated on a first-come, first-served basis. Please ensure that you have provisionally booked your time and date before completing and returning the booking form.
  •  A booking becomes confirmed only once a completed booking form has been submitted with the appropriate deposit amount.
  •  Provisional bookings will be held for a maximum of 7 days. If a completed booking form and deposit has not been received within this time, the provisional booking will be removed and the date & time will become available to other customers.
  •  Deposits are non-refundable unless a party is cancelled more than 4 weeks before the party date – in which case a £25 cancellation fee shall apply.
  •  Deposits payable by credit/debit card, or cheque (if cheque received within 21 days of party date). Final payment by card or cash only. Please do not send cash through the post
  •  The booking form is the basis of the contract between you and Bonkerz. Please ensure that all of the relevant details for your party are correct. If you later realise key information has been omitted or is incorrect, changes must be submitted in writing and we shall endeavor to accommodate such changes.
  • It essential that you contact Bonkerz at least 72 hours before your party to confirm the details of your booking – number of children attending, food choices, and other optional enhancements. Confirmation in writing is preferable – either by normal post, or via email to play@bonkerzfuncentre.co.uk, however, if confirming by telephone this is best done between Monday and Thursday.
  • If the number of guests on the day of the party differs from these confirmed numbers, Bonkerz reserve the right to make the following adjustments to the final amount payable:
  • If the total number of guests attending the party is less than the minimum numbers required (as defined on the booking form), the full price for the minimum number of guests is payable.
  • Bonkerz shall provide an appropriate knife for parents to cut the birthday cake in the party room (if required). Parents are requested to provide their own napkins, but not to bring their own cake knives onto the premises.
  • Bonkerz shall provide Party Assistants to help ensure the party goes smoothly. These members of staff are there to specifically assist the parents with the smooth running of the party.

Please note: that at busy times Bonkerz cannot guarantee that additional adults will be seated at or near your party table.

  • · Unless otherwise stated, all normal rules of entry apply.